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New Medicines

The New Medicine Service is a Free NHS service, offered through your pharmacy, to help you understand your condition and get the most out of your new medicine.
My Forest Pharmacy - Helping the local community in Bartley, Cadnam, Totton, Lyndhurst and Southampton
The New Medicine Service is a Free NHS service, offered through your pharmacy, to help you understand your condition and get the most out of your new medicine.
The service is for individuals who have been received a first prescription for a new medicine to treat any of the following conditions: Asthma, Chronic obstructive pulmonary disease(COPD), Lung conditions such as Chronic Bronchitis and Emphysema, Type 2 Diabetes, High Blood Pressure, High Cholesterol, Osteoporosis, Gout, Glaucoma, Heart failure, Coronary heart disease, Atrial fibrillation and conditions where you take a medicine to control the way your blood clots (Anticoagulants and Antiplatelets).
Please see the following NHS link for list of conditions that a New Medicine Service can be carried out on:
  • Help you to find out more about the new medicine you are taking.
  • Help to sort out any problems you are having with your new medicine.
  • Give you a chance to ask questions about your medicine and discuss any concerns.
  • Help to improve the effectiveness of your new medicine, for example, there may be an easier or better way to take it.
  • Help you to make your own decisions about managing your condition.
  • Help you to improve your health, which could lead to fewer GP and hospital visits.

See what our customers think

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Nick Porcher
14/07/2026
Ayoniza was very patient, informative and my daughter didn’t even realise she had been given the injection.
Benjamin E
30/06/2026
Very friendly and helpful!
JOHN COOK
29/06/2026
Very helpful. Had what I wanted and they kindly kept it for me to collect.
Annabel Reid
29/06/2026
Great vacation experience. I arrived early and Daisy fitted me in so I didn't have to wait. She was clear and professional throughout. I genuinely didn't feel the needle go in. It was also a relatively large private room, thank you
Bambos Georgiou
16/06/2026
Just popped in to get my holiday injections for myself and the family and Daisy was brilliant. She was professional, patient, and really reassuring throughout. I also had a banking issue when it came to paying, and she was completely understanding and trusting while I sorted it out. Excellent service.

Looking for another service?

Our pharmacy offers a wide range of services to meet your needs. From prescription refills to medication counseling, our knowledgeable staff is here to assist you.
Pharmacy Services
Pharmacy First